Refund policy

Return & Refund Policy – Ghost Supply

Ghost Supply is an independent, in-house brand. Many items are handmade, made to order, or released in limited quantities. Because of this, all sales are considered final unless an item arrives damaged or incorrect.

We do not accept returns or offer refunds for sizing issues, buyer’s remorse, delayed delivery within stated processing times, or normal wear and tear. Please review product descriptions, sizing information, and processing times carefully before placing your order.

If your order arrives damaged or incorrect, you must contact Contact Ghost Supply Support  through email within 5 business days of delivery. Please include your order number and clear photos of the issue so it can be reviewed. Approved issues will be resolved through a replacement or correction when possible. Refunds are issued only if a replacement cannot be provided.

Once production has begun, orders cannot be canceled or modified. This includes changes to size, address, or design.

Processing times are clearly stated at the time of purchase. Orders placed in 2026 have an estimated processing time of 2-5 weeks, not including shipping transit time. Delays within this window do not qualify for refunds.

Ghost Supply is operated by one person, with all production handled in-house. Each piece is quality-checked before shipping.

By placing an order, you agree to this Return & Refund Policy and acknowledge the handmade nature of the products.